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Do you have a guarantee?
We sure do. If you or your pet aren’t completely satisfied, simply return the unused portion of food to wherever you purchased it for a return or a replacement. (The fine print: one return per family, per product.)
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Halo had a 60-day satisfaction guarantee for orders placed on Halopets.com. What is Chewy's return policy?
Chewy offers a 365-day, 100% Satisfaction Guaranteed Policy on every order, including all Halo products.
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My pet got sick
Halo Pets: Transitioning Your Pet to a New Food
Are you considering switching your pet's food? It's important to introduce new food gradually to avoid any digestive issues. Halo Pets, a leading ecommerce brand in the pet industry, understands the importance of a smooth transition for your furry ...
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My pet wont eat it
It is not uncommon for a pet to decide they do not want to eat for a day or so. We tend to attribute it to their sudden ""dislike"" for a food, when, in reality, it could be for host of different reasons that they are unable to communicate to us. The biggest mistake we as pet parent's make is to ...
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Tips for Finicky Cats
It is not uncommon for a pet to decide they do not want to eat for a day or so. We tend to attribute it to their sudden ""dislike"" for a food, when, in reality, it could be for host of different reasons that they are unable to communicate to us. The biggest mistake we as pet parent's make is to ...
