Welcome to Our Help Site

• Are potatoes and sweet potatoes great sources of nutrition?
• Are the ingredients in Halo Holistic human grade?
• Are there any antibiotics in the meat in Halo Holistic?
• Can adult dogs get all the nutrients they need from a meat-free or vegan diet?
• Can puppies eat a vegan, plant-based diet?
• Carrageenan
• Do Halo products have toxic levels of PFAS in their food bags?

See all articles in Food →

• Do you have a guarantee?
• My pet got sick
• My pet wont eat it
• Tips for Finicky Cats

• What happened to my subscription?
• Why are you no longer selling products and subscriptions on Halopets.com?

• How can I contact Halo?
• I dont place orders on a computer or mobile device. Can I call Chewy to place my orders?
• Price Discrepancy with Amazon
• What are your customer service hours?
• What's changed about Halopets.com?
• What's Halo's brand mission?
• Why am I being redirected to Amazon when checking out on Halopets.com?

See all articles in Support →

• What happened to the Herbal Dental Chews?
• What happened to Turducken, Whitefish Meal Bites?
• What happened to DreamCoat?
• What happened to Spray Me?